Information

What leathers do you use?

My swatch is ever changing, with my most current colours shown above. All products are made with premium leather hides from gold rated Italian tanneries. Created using age old techniques, these materials are a canvas of their origin. Natural markings are worked into each item embracing the hides individuality to create a unique product.

I use a lighter weight oak bark tanned leather for decoration, these are shown on the swatch uppermost, corresponding to their colour tone match. The leaf colours are usually natural woodland shades.

Who makes the products?

Faerysteps products are all designed and made by Ren, one unique item at a time. When I am making stock items I literally select a hide and follow where my inspiration takes me, its such fun. Working from my woodland studio with a cup of tea at my elbow and birdsong to cheer me along I have been sewing for decades. I still love every minute, work & play every day, pinch me. I'm 55 and having a wonderful time 🙂 long may it continue.

I want Made To Order: shoes / boots / bags.

Being a lone worker my output is limited to how much I can physically make each month. Because of this I often switch to exclusively making ready made stock for extended periods 😊 Occasionally I offer random custom listings, if so there will be a BIG notice on the homepage, so please don't ask when. I cannot give maybe dates. Thank you for your patience and support in my rather unorthodox way of working.

What inspires you?

Inspiration from the Woodlands surrounding my home constantly finds it's way into my work, but I also look to the past. I was a 70s child in a magical time pre technology overload where it was literally another universe. The world was orange, brown, saddle tan and covered in ditsy flower cottons. If any one of my leathergoods or garments helps you to travel to a happy place my mission is complete.

Do you post Worldwide?

Available destinations are shown at checkout, these include England, Scotland, Wales, USA, Canada, Australia & New Zealand. Shipping rates are shown at checkout and vary for each item. Please note, International customers are responsible for any custom fees incurred on arrival. Unfortunately I am no longer able to post to European countries.

*USA customers only - No need to worry about the newly imposed tariff charges. I will post via the Royal Mail  PDDP scheme which enables your parcel to quickly reach you. Usual customs charges may apply as before. 

How long before delivery?

Your order should arrive within 3 to 5 working days. Tracking details are sent at the time of posting. In the unlikely event that your parcel arrives damaged DO NOT throw away the packaging, instead photograph the parcel before unpacking as proof. Without proof you will not be able to submit a claim to the post office. Likewise, if your parcel does not arrive do contact the postal service quoting the tracking number given at the time of dispatch.

I have changed my mind, can I return my order?

Ready Made / Stock items can be returned, unused, unopened & in their original packaging within 14 days, as per UK distance selling laws. Refunds are subject to condition of the returned product and will include a 10% deduction for handling / restocking / & fees that I will have had to pay for the sale.

All custom / made to order sales are final and are non refundable. Incredibly expensive materials alongside hours of painstaking work have gone into completing your order.

FOOTWEAR INFORMATION - Please read before ordering footwear!

Footwear available in sizes UK 2 to UK 7 with styles designed to adapt to various width fittings adjusting from narrow to wide.